When your security system detects a potential emergency, it can send a "signal" to one of ADT's Customer Monitoring Centers around the country. When ADT receives the alarm signal, a trained ADT Customer Monitoring Center professional can assess the situation. Depending on the type of alarm signal that is received, the professional may call your home or business to determine if the alarm was accidentally activated. In the event of a real emergency, the ADT Customer Monitoring Center professional can notify the appropriate authorities of the emergency at your home.
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